"Tatchi was so attentive and helpful during our tedious search. Tatchi showed much effort as well as professionalism while working with us."
T. Burrell Leander, TX
"You're extremely helpful and easy to get a hold of. I was pleased with your initiative to help resolve issues and overcome hurdles. It didn't seem to me that you were rushing me to get a quick sale as many Realtors in California might do. In fact, you often questioned me and asked "are you sure?" which helped me realize that you were completely on my side.
Overall the experience with you has been great. If any friends of mine are interested in investing in the same area, I will not hesitate to refer you!"
C. Mao Thousand Oaks, CA
"There were no surprises and the home is awesome. The greenbelt was the real seller and is even more beautiful than I could have imagined"
M. Hanchey Houston, TX
"Thank you for treating us like 'big money' clients. I recognize and appreciate exceptional service & you are a great agent! You listened to our needs and worked hard to meet them. I have spoken highly of you already regarding your responsiveness with calls, emails and follow up with information."
G. Walding Cedar Park, TX
"You are the most dedicated person/realtor I have ever encounter, you are extremely thoughtful and able to provide valuable insights on the process. You care more about the client than just buying/selling real estate. Working with you, I have learnt a great deal more than just real estate investments."
M. Pan Austin, TX
"We had a very difficult property to sell, Tatchi was not only able to sell our home, but did so with an incredible result. We continue to be impressed with his work ethic and phenomenal accomplishment in this. I would HIGHLY recomend Tatchi to anyone seeking to achieve excellence regarding the sale/purchase of their home.
We would utilize his services, readily again."
L. Alcantara Kyle, TX
"As a former Human Resources manager, I managed employee service awards programs for several Fortune 100 companies. I have reviewed thousands of performance evaluations and requests for special recognition. The managers I formerly supported would tell you I am hard to impress when it comes to customer service. Mr. Lay did impress me by demonstrating an extremely pleasant demeanor, excellent negotiation skills and excellent follow through.
Most important to me, Mr. Lay earned my respect. He did so by demonstrating his patience, staying calm under stressful circumstances, and by being forthright with his answers. Mr. Lay promptly returned my calls on the rare occasion he was unavailable. Mr. Lay was knowledgeable and honest (a rarity in today's customer service arena). He kept his commitments. Mr. Lay was dedicated and diligent, often working after 9:00 pm to achieve a desired result. When I had a question, I felt confident I would have an answer to my question quickly. When Mr. Lay told me he would do something, it happened.
Should your company have a program which recognizes employees for outstanding performance, it is my request Mr. Lay be awarded the highest available recognition for his exceptional customer service."
T. Parker Elgin, TX
"We would like to thank you for your excellence and diligence in selling our home. You were able to get us a fair price in a tough market and sell it very quickly. You have top notch customer service skills. We appreciate you keeping us informed throughout this entire process. Your professionalism does not go unnoticed, we will be referring you to everyone we know. You truly go above and beyond - Thank You!!!"
K. Larsen Kingwood, TX
"Just wanted to let you know we appreciate your help and professionalism in carrying out this most difficult transaction of finding and purchasing our new home. You looked-out for us and always advised with our family's best interest in mind. Your calm demeanor and cool headedness helped us plan and strategize for the most effective outcome. We will recommend you to anyone looking for this superior level of service. Thanks Again !! "
L. Aguilar Austin, TX
"We wanted to let you know of our great appreciation of being such a devoted real estate agent. We put our faith into you after an unsatisfactory experience with another company. You stepped up right away and held many open houses for us and even if we didn't generate the traffic we hoped for, you were always able to come up with new ideas for potential buyers.
With us being out of town while trying to sell our house, communication was key and you certainly kept us in the loop and went above and beyond our expectations. We thank you for being such a wonderful agent and making our house selling experience a good one."
N. Flores Lake Jackson, TX
"Buying your first home can be a daunting process at times but Tatchi guided us through each step of the way and offered us his expert advise. Tatchi brings many impeccable services to the table including excellent availability, precise attention to detail and the willingness to treat you as a respected client rather than just purely business. Whether it's your first time buying a house or your hundredth I would suggest Tatchi Lay as a Realtor to anyone!"
A, Evans Austin, TX
"I feel Gods answered a lot of prayers for us and has blessed us. I have to give you a lot of credit for being such a great Realtor, our experience was great, we have not been exposed to any Realtors before since this was our first time buying a home and I would definitely recommend you to anyone we know now and in the future."
T. Morrison Kyle, TX
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